Customer Solutions Support
Our client is an award winning Travel Management Company (TMC) which uses a range of solutions to support its day-to-day activities. The role of the Customer Solutions Support role is to support the Customer Solution Managers. This includes picking up support requests from the Customer Solutions Helpdesk. You will have good troubleshooting skills, which will help you quickly resolve issues and know when to escalate to a Customer Solutions Manager.
You will be confident, methodical and adept at troubleshooting and organising yourself. Your work ethic is to get work completed, on time without undue delay and without needing to be micro-managed. When issues arise, escalate these as needed to ensure tickets/tasks and any projects are completed on time.
Excellent salary on offer. Home, UK.